
Hiring a domestic helper in Singapore is one of the biggest household decisions you’ll make, and the process has more moving parts than most people expect. This guide walks you through everything from MOM eligibility to your helper’s first day, whether you’re a first-time employer or switching helpers for the first time.
If you’ve already decided to go the direct hire route and just need the transfer-specific steps, jump to our step-by-step direct hire guide.
Before anything else, you need to meet MOM’s basic employer requirements. These apply whether you’re hiring through an agency or directly.
You must:
If you’re a first-time employer: You’ll need to complete the Employer’s Orientation Programme (EOP) before your helper arrives. It covers your legal obligations and can be done online via MOM’s website. It takes about two hours.
💡Tip: Complete the EOP early – you’ll need the certificate before you can submit a Work Permit application.
This is the first real decision you’ll need to make. Both options are legal and common in Singapore – they just involve different timelines, costs, and candidate pools.
| New hire (from overseas) | Transfer helper (already in SG) | |
| Timeline | 6–12 weeks | 1–3 weeks |
| Upfront cost | Higher (airfare, pre-deployment training) | Lower (no airfare, no training) |
| Track record | Limited – first time in SG | Verifiable – can check with past employers |
| Agency fee (if used) | SGD 1,500–3,000+ | SGD 500–1,500 |
| Best for | Specific requirements, nationality preference | Speed, verified experience, cost savings |
Our take: For most families, a transfer helper is the better starting point. The candidate pool in Singapore is large, the timeline is short, and you can actually speak to previous employers before committing. See our detailed guide on why hiring a direct transfer maid makes sense.
Nationality doesn’t determine whether someone will be a good helper – the individual matters far more than the passport. That said, there are practical differences worth knowing.
Filipino helpers
Indonesian helpers
Myanmar helpers
Indian helpers
For a deeper comparison, see our guide: Filipino, Indonesian, Myanmar or Indian – which helper is right for your family?
This is where most employers are shocked – agency fees in Singapore are significant, and many families don’t realise there’s an alternative.
| Cost | Via agency | Direct hire (EmployHelpers) |
| Placement fee | SGD $1,500-$3,000+ | SGD $0 |
| Platform/subscription fee | Included in placement | SGD $39 |
| Helper loan deduction | Up to 6 months salary deducted from helper | None, helper keeps full salary |
| Selection control | Agency presents shortlist | You browse and choose |
| Work Permit | SGD $70 | SGD $70 |
| Insurance & Bond | SGD $500 | SGD $500 |
| Medical Exam | SGD $80 | SGD $80 |
| Typical cost | $2800-$6350 | $639 |
Note: EmployHelpers is not an employment agency and does not hold an EA licence. We are an internet platform connecting employers directly with helpers. You handle the MOM paperwork yourself (it’s straightforward, the steps are below). For direct hiring of overseas candidates, may require agencies’ involvement.
The process involves 8 steps: checking eligibility, finding a helper, interviewing, getting consent from the current employer, applying for the Work Permit, sorting insurance and the security bond, issuing the permit, and settling final requirements like the 6ME check-up and GIRO setup.
For the full detailed walkthrough of this process, see: How to Direct Hire a Transfer Helper in Singapore (2026).
Here’s a realistic monthly and upfront cost breakdown for hiring a transfer helper directly:
Upfront costs (one-off):
| Cost item | Typical amount |
| EmployHelpers subscription fee | Small monthly fee (see pricing) |
| Security bond | SGD $5,000 (refundable on WP cancellation) |
| Medical insurance (annual policy) | SGD $400-$500/year |
| Work Permit application fee | SGD $70 |
| 6ME medical check-up | SGD $40-$80 |
Ongoing monthly costs:
| Cost item | Typical amount |
| Helper’s salary | SGD $550-$900/month |
| MOM levy (standard rate) | SGD $300/month |
| MOM levy (concessionary rate) | SGD $60/month (if eligible) |
| Food and daily expenses | ~SGD $250-$350/month |
For the full breakdown including easily-missed costs, see: 5 Hidden Costs of Hiring a Domestic Helper in Singapore.
To understand the levy and concessionary rates in detail, see: How much is the maid levy in Singapore?.
Here’s everything you’ll need to have in place before your helper starts:
Download a free compliant FDW employment contract template here.
Download a free FDW salary template here.
No. MOM allows employers to hire helpers directly without using a licensed employment agency. You apply for the Work Permit yourself via MOM’s FDW eService. EmployHelpers provides the platform to find and connect with helpers – the MOM process is entirely handled by you.
For a transfer helper already in Singapore: typically 1-3 weeks from when you apply to when they start. For a new hire from overseas: allow 6-12 weeks, accounting for pre-deployment training, IPA processing, and travel.
EmployHelpers offers a Direct Hire Guarantee, if your transfer helper doesn’t work out, your next subscription is on us. You can also allow the helper to transfer to another employer rather than repatriating them. See our guide on how to terminate a maid’s contract in Singapore.
Leonard started Employhelpers.com to make hiring a domestic helper simpler, fairer, and more affordable. He helps families skip agency markups by connecting directly with domestic helpers.
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