We understand you may have concerns about hiring a transfer helper – perhaps due to the perception that they left a previous employer for negative reasons. However, there are often valid reasons for a contract to end, such as employer relocation, the passing of an elderly family member, or cultural differences. We’re here to challenge and change the stigma surrounding transfer helpers.
That’s why we offer our Direct Hire Guarantee.
If you hire a direct transfer helper through our platform and find that the helper isn’t the right fit for your family within three months of hire, just email us at [email protected]. We will offer you a free subscription of the same plan to find your next direct hire.
To be eligible for this guarantee, please provide:
1. Proof that you found the helper on our website
2. Documentation confirming the hire and any fees paid
Once you have these details ready, drop us an email and we’ll assist you with a free subscription.